At EasternMarine, we've been shipping fish, coral and inverts for a few years, and during that time, we've become specialised in shipping these delicate creatures. We take the utmost care to insure that your order is packed and shipped as soon as possible.
Livestock is shipped in seperate bags (some snails are bulk packed as per industry standard), with medical grade oxygen injected into each bag, an agent that reduces stress and ammonia toxicity added to fish bags, and a heat pack (or two) added to each polybox to ensure a optimum temperature is maintained while your new addition is in transit to you. Corals are also shipped with activated carbon to absorb impurities released by the coral during transit. We review the actual weather conditions in the destination of all orders to optimize the packing specific to your area.
As of January 2020, EasternMarine Aquariums will be operating out of Auckland, New Zealand, meaning customers close to, or living within Auckland, are able to pick their order up directly from our facilities.
If you would like to pick your order up, please select a free shipping option at the checkout and email us on firstname.lastname@example.org requesting a date that works for you for pick up. We will be in touch to confirm the pick up time and date works for us.
Please note: All pick ups MUST be prearranged. If you turn up to pick your order up unarranged, you may be asked to come at another time.
Overnight Courier Shipping Rates:
|North Island||$19.99||$25.00||$29.99||NZ Couriers Priority Overnight|
|South Island||$29.99||$36.99||$45.00||NZ Couriers Priority Overnight|
All livestock includes tracking with New Zealand Couriers. Your tracking information will be automatically emailed to you approximately around 4-6pm on the day of shipping. If you haven't recieved your tracking email, please email us on email@example.com and we will send you your tracking information.
It's important you track your parcel to ensure its delivered to you quickly. We also recommend you call your local NZ Couriers Depot to ensure the depot delivers your parcel promptly. When you call please quote your tracking or 'consignment number'.
You can also request your parcel be sent to your local NZ Couriers Depot for direct collection - this is recommend by us as it normally allows the parcel to be picked up early in the morning. If you would like this please let us know in the order notes, and let us know which NZ Couriers depot you would like to collect from. You can see a list of NZ Courier Depots here.
Livestock Courier Services within Auckland
Due to COVID-19 and the dramatic increase of importing costs, we do not ship fish within the greater Auckland area. All Auckland fish orders must be collected from our Auckland Store.
We do however continue to ship coral via overnight courier within Auckland.
NZ Couriers Saturday Delivery is available for an additional $6.50. To order this please request it in the "order notes" box at checkout. Saturday delivery is only available in certain locations. Please check the NZ Couriers Address checker to see whether Saturday delivery is available to you.
Same Day Air New Zealand Airfreight
Same Day Airfreight is available to the following destinations: Blenheim, Christchurch, Dunedin, Hamilton, Gisborne, Invercargill, Kerikeri (Bay of Islands), Napier, Nelson, New Plymouth, Palmerston North, Queenstown, Rotorua, Tauranga, Timaru Wellington & Whangarei.
We also require a minimum of 2 days to schedule an airfreight booking and dispatch is available between Tuesday - Saturday with prior notice. All bookings are subject to space availability on flights.
Note: Due to high costs associated with airfreight, all orders must include a minimum livestock value of $100 (excluding the cost of shipping) to be accepted for airfreight. This is purely to help cover internal costs in providing this service.
Airfreight Rates (Effective 3 August 2020)
|North Island||South Island||
Additional Per KG Price After 15kg
Up to 15kg in weight
Up to 15kg in weight
$4.99 + GST