IMPORTANT INFORMATION RELATING TO LIVESTOCK COURIER SERVICES
Due to increased freight volumes heading into Christmas, livestock courier services will be UNAVAILABLE BETWEEN 10 DECEMBER - 6 JANUARY 2021.
Same Day Airfreight & Customer Collections from our Auckland Store will continue as normal throughout the Christmas/New Year period.
We would like to thank our customers for their understanding and wish them a Merry Christmas and Happy New Year
At EasternMarine, we've been shipping fish, coral and inverts for a few years, and during that time, we've become specialised in shipping these delicate creatures. We take the utmost care to insure that your order is packed and shipped as soon as possible.
Livestock is shipped in seperate bags (some snails are bulk packed as per industry standard), with medical grade oxygen injected into each bag, an agent that reduces stress and ammonia toxicity added to fish bags, and a heat pack (or two) added to each polybox to ensure a optimum temperature is maintained while your new addition is in transit to you. Corals are also shipped with activated carbon to absorb impurities released by the coral during transit. We review the actual weather conditions in the destination of all orders to optimize the packing specific to your area.
As of January 2020, EasternMarine Aquariums will be operating out of Auckland, New Zealand, meaning customers close to, or living within Auckland, are able to pick their order up directly from our facilities.
If you would like to pick your order up, please select a free shipping option at the checkout and email us on firstname.lastname@example.org requesting a date that works for you for pick up. We will be in touch to confirm the pick up time and date works for us.
Please note: All pick ups MUST be prearranged. If you turn up to pick your order up unarranged, you may be asked to come at another time.
Overnight Courier Shipping Rates:
|North Island||$19.99||$25.00||$29.99||NZ Couriers Priority Overnight|
|South Island||$29.99||$36.99||$45.00||NZ Couriers Priority Overnight|
All livestock includes tracking with New Zealand Couriers. Your tracking information will be automatically emailed to you approximately around 4-6pm on the day of shipping. If you haven't recieved your tracking email, please email us on email@example.com and we will send you your tracking information.
It's important you track your parcel to ensure its delivered to you quickly. We also recommend you call your local NZ Couriers Depot to ensure the depot delivers your parcel promptly. When you call please quote your tracking or 'consignment number'.
You can also request your parcel be sent to your local NZ Couriers Depot for direct collection - this is recommend by us as it normally allows the parcel to be picked up early in the morning. If you would like this please let us know in the order notes, and let us know which NZ Couriers depot you would like to collect from. You can see a list of NZ Courier Depots here.
NZ Couriers Saturday Delivery is available for an additional $6.50. To order this please request it in the "order notes" box at checkout. Saturday delivery is only available in certain locations. Please check the NZ Couriers Address checker to see whether Saturday delivery is available to you.
Same Day Courier Service
Same day courier services are available for customers living in the following areas:
- Auckland (via NZC Depot)
- Cambridge (via NZC Drop off Agent)
- Dargaville (via NZC Drop off Agent)
- Hamilton (via NZC Depot)
- Huntly (via NZC Drop off Agent)
- Kaitaia (via NZC Drop off Agent)
- Kerikeri (via NZC Drop off Agent)
- Edgecumbe (via NZC Drop off Agent)
- Matamata (via NZC Drop off Agent)
- Morrinsville (via NZC Drop off Agent)
- Mt Maunganui (via NZC Depot)
- Ngaruawahia (via NZC Drop off Agent)
- Paeroa (via NZC Drop off Agent)
- Raglan (via NZC Drop off Agent)
- Rotorua (via NZC Depot)
- Taumarunui (via NZC Drop off Agent)
- Tauranga (via NZC Depot)
- Taupo (via NZC Depot)
- Te Aroha (via NZC Drop off Agent)
- Te Awamutu (via NZC Drop off Agent)
- Thames (via NZC Drop off Agent)
- Tokoroa (via NZC Drop off Agent)
- Tirau (via NZC Drop off Agent)
- Warkworth (via NZC Drop off Agent)
- Wellsford (via NZC Drop off Agent)
- Whakatane (via NZC Drop off Agent)
- Whangarei (via NZC Depot)
- Waihi (via NZC Drop off Agent)
Same day courier services are charged at the same prices as the overnight priority service as stated above. If you would like to use our same day courier service, please select it at the shipping method page at the checkout.
Same day deliveries will need to be picked up from their respective local courier depots upon arrival - if you need information on where these depots are located please head to the NZ Couriers website or email us.
Same Day Air New Zealand Airfreight
Same Day Airfreight is available to the following destinations: Blenheim, Christchurch, Dunedin, Hamilton, Gisborne, Invercargill, Kerikeri (Bay of Islands), Napier, Nelson, New Plymouth, Palmerston North, Queenstown, Rotorua, Tauranga, Timaru Wellington & Whangarei.
We also require a minimum of 2 days to schedule an airfreight booking and dispatch is available between Tuesday - Saturday with prior notice. All bookings are subject to space availability on flights.
Note: Due to high costs associated with airfreight, all orders must include a minimum livestock value of $100 (excluding the cost of shipping) to be accepted for airfreight. This is purely to help cover internal costs in providing this service.
Air NZ Airfreight Rates (Effective 3 August 2020)
|North Island||South Island||
Additional Per KG Price After 15kg
Up to 15kg in weight
Up to 15kg in weight
$4.99 + GST